3/2008 – 4/2009 First Credit Union –Assistant Branch Manager, in Chandler, AZ.
2001-3/2008 First Credit Union – Sr. Underwriter / Construction Coordinator, In Chandler, AZ.
1999-2001 First Credit Mortgage – Sr. Processor / Underwriter, in Chandler, AZ.
1992-1999 Main Street Financial Group – Sr. Processor/Supervisor of Processing Department, in Phoenix, AZ.
1987-1991 Bank One / Valley National Bank – Loan Service Center-Debit/Credit, in Phoenix, AZ.
▪ 1 ½ years at Lamson College for office/legal
▪ Mortgage Processing School for 6 months
▪ VA Loan Processing & Underwriting Training
▪ Lender Appraisal Processing Program (LAPP) Training
▪ AAMB Construction Lending
▪ AAMB Title & Escrow Fundamentals
▪ Integrity Coaching
▪ Sales Development and Training
▪ Member Services Certification I, II, MSR Advanced
▪ Branch Teller I, II, III
▪ Notary Signing Agent Training
Customer Service Philosophy:
With a positive attitude, we will always keep in mind that we are in business to serve others. To provide that service grudgingly or reluctantly defeats our purpose. Courtesy and respect are not extras, but are the right of each person we interact with. They are part of our product.
VIP Mortgage is a wonderful company to work for. They provide support, and are extremely family oriented. We have a wide variety of knowledge and our organization structure helps to maintain our quality of service.